Five Underutilized Services at STONY POINT PHARMACY

For decades, Stony Point Pharmacy has prided themselves in offering the best possible experience for their customers. They have striven to provide the North Rockland Community with the customer service experience they deserve.

“Customer service has always been at the heart of our business,” said Kenneth Pearson, Director of Quality Management & Strategic Planning. “This is one area it’s imperative to be better than our competition.”

But besides customer service, the question has often been posed: “What specifically do they offer?” Here is a list of five underutilized services you may not have known STONY POINT PHARMACY offers:

  1. WATCH BATTERY INSTALLATION: For years, Stony Point Pharmacy has offered Watch Battery Installation at an affordable price. This extends to Car Entry Remotes, as well. They recommend changing your batteries once a year on or around Daylight Savings.
  2. ONLINE CONSULTATIONS: In November 2017, Stony Point Pharmacy launched their Online Consultations via Skype. This service is meant to give customers the opportunity to get an in-depth understanding of the medications they are prescribed. Appointments are required, and online sessions can last up to 20 minutes. More, they are free to existing prescription customers. For More Information, CLICK HERE!
  3. ONLINE GIFT STORE: The Online Gift Store was opened in October 2017, and features an alternate option for customers to shop. In addition to having their purchases mailed, they can also be picked up in-store. In 2018, the Online Gift Store is expected to see significant expansion and growth. Product payments can be made through PayPal. (SHOP NOW)
  4. ONLINE REFILL REQUESTS via MobileScripts: In August 2017, Stony Point Pharmacy incorporated a new APP to assist in Prescription Refills and give customers a way to refill their prescriptions online or via the APP. Additionally, once the prescription is refilled online, it can be viewed in the Patient’s profile. (MobileScripts)
  5. EVEN MORE WAYS TO CONNECT: Late 2017 also saw the expansion of Stony Point Pharmacy’s online presence to include (in addition to Facebook) Twitter, Instagram, WordPress, Tumblr, Google+, and LinkedIn.

For more information regarding these and other services, please visit StonyPointPharmacy.com, or follow them on the various social media platforms.

You can also direct any questions to Kenneth Pearson at: kennethpearson@stonypointpharmacy.net

*Stony Point Pharmacy is an independent pharmacy located in Stony Point, NY. It has been in operation since 1956, with the current owner operating the business since 1985.

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STONY POINT PHARMACY’S Online Consultation Option Now Available Via SKYPE

In an effort to continue offering the best service possible, Stony Point Pharmacy is now providing Online Consultations via Skype.

The promotion of Online Consultations comes as part of their 2018 incentives to add more of a virtual presence to the business.

“We want individuals to have various ways to communicate with us,” said Kenneth Pearson, Director of Quality Management & Strategic Planning. “Online Consultations will not only be about medications, but will also be about any questions or concerns the individual may have.”

Appointment duration may vary, but will typically last about 15-20 minutes.

“Our initial intention is to provide an in-depth analysis of current medications, so the individual becomes more comfortable with what they are taking. Therefore, we would ask that individuals wishing to take advantage of this service to provide questions about 24 hours prior to the appointment. This will make for a more efficient analysis,” Pearson continued. “Beyond its initial intention, though, it is a platform meant to keep us connected with the community.”

Because of limited time slots available on a weekly basis, consultations will require an appointment, and can be made by e-mailing Kenneth at: kennethpearson@stonypointpharmacy.net, or by completing the appointment request form on the Online Consultation page of the Stony Point Pharmacy webpage.

“We are very excited to offer this service and really hope our customers take advantage of it,” Pearson added.

For more information about this and other services, please visit StonyPointPharmacy.com, or follow us on Facebook, Twitter, Google+, Tumblr, & LinkedIn.

Thank You from STONY POINT PHARMACY

The staff at Stony Point Pharmacy would like to thank all of their loyal patrons for a successful 2017 business year.

Despite the many challenges endured this year, the highly supportive North Rockland Community has given Stony Point Pharmacy a very optimistic outlook for 2018.

“It never ceases to amaze me,” said David Carver, owner of Stony Point Pharmacy. “It seems like every time there is a new challenge about to negatively impact the business, the North Rockland Community refuses to let it happen. They’ve been extremely supportive since I took over in 1985, and I cannot thank them enough for their patronage.”

Carver credits the local outpouring of the community for the sustained growth in 2017.

“We dealt with significant personnel changes and different business challenges this year,” he said. “Overall, I would say this was the most challenging year I’ve ever had.”

“But, as always seems to be the case, the North Rockland Community stepped up and helped make it a successful year,” he continued.

Carver also credits his staff for approaching their new roles with an open-mind. By giving them more leeway and input, new approaches to business have been developed, and an optimism for a new and improved Stony Point Pharmacy in 2018 has arisen.

“This coming year, we want the community to be more involved with us, and we want to be more involved with them,” he said.

For more information regarding Stony Point Pharmacy, please visit their website at www.StonyPointPharmacy.com. You can also follow them on Facebook, Instagram, Twitter, LinkedIn, Google+, and Tumblr, for up-to-date information regarding sales and news.

STONY POINT PHARMACY Now Accepting Employment Applications to Pool for 2018

Stony Point Pharmacy announced on Tuesday, December 26, 2017, they will begin accepting applications to pool for employment for 2018.

“Pooling applications makes the hiring process much easier, and allows us to continuously screen for qualified candidates,” said Kenneth Pearson, Director of Quality Management & Strategic Planning.

Customer Service Advocates are most sought after, but all positions, from Managerial to part-time Pharmacists, are being considered.

For Customer Service Advocates:  Qualified candidates should have at least one year of retail experience with a minimum of a High School Diploma (Associates Degree preferred). Candidates should have a flexible schedule and be available to work days, evenings, and/or weekends. Strong customer service skills required.

For Managerial positions:  Qualified candidates should have one to two years of leadership experience, preferably in a Retail Setting; a minimum of an Associates Degree (Bachelors Degree preferred). Candidates should have a flexible schedule and understand the values and service of managing a small, community oriented business.

For part-time Pharmacist positions:  Qualified candidates should have a Pharmacy Degree from an accredited University; be a New York State Licensed & Registered Pharmacist in good standing with the New York State Pharmacy Board; be available to work once per week; be adaptable to evolving prescription programs; and understand the value of working in a small, community oriented pharmacy.

“We are pooling candidates because we’ve had a number of instances where we were looking for immediate hires and were left scrambling to fill positions. This takes that pressure off,” Pearson said. “Most importantly, it permits us to hire the best of the best.”

For more information or complete an online application, please visit http://www.StonyPointPharmacy.com. If you would like to attach a resume, please do so by e-mailing Kenneth Pearson at kennethpearson@stonypointpharmacy.net.

 

Stony Point Pharmacy Extends 15% Online Discount Through the End of 2017; 2018 to Present Big Changes, Challenges

In an effort to continue promoting the accessibility of their newly launched Online Gift Store (www.StonyPointPharmacy.com), Stony Point Pharmacy has extended its 15% Discount and Free USPS First Class Shipping through the end of 2017.

“It’s been somewhat slow, but I anticipated that,” said Kenneth Pearson, Director of Quality Management & Strategic Planning. “I didn’t expect customers to jump on board right away. They’re used to seeing the product in the store and purchasing it then, but the online platform offers another option. The initial intention was to make us more visible on the web.”

Since August 2017, they have continued to build their online presence by introducing the Online Gift Store, Online Consultations via Skype, and an increased presence on Social Media extending beyond Facebook, to platforms like WordPress, Twitter, and Instagram.

“We want our customers to realize how much we value them and their families, we want them to know how much we value their opinion, and we want the community to know how important they are to us. By extending further out through these online platforms, we are trying to bring the small town pharmacy into your home and to a larger audience. We are trying to reach out to those who may have moved away from Stony Point over the years. In 2018, we have plans to become a more visible, vocal, and accessible pharmacy.”

Some of those plans include the introduction of a Weekly Newsletter, Customer Surveys, Personalized Gift Baskets, E-Bay and Amazon Accounts, Custom Gift Cards, and even a Scholarship Fund.

“I’m excited for the plans we have for 2018, and I’m looking forward to the challenges it’ll pose,” Pearson said.

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Stony Point Pharmacy Announces Expansion

Beginning December 1, 2017, Stony Point Pharmacy will hold a Grand Opening for their Online Gift Store located online at WWW.STONYPOINTPHARMACY.COM. In addition, they will also launch their Online Pharmacy Consultation Service via Skype to existing customers and continue to provide Online Refill Requests via MobileScripts.

As the independent pharmacy landscape has changed nationwide, Stony Point Pharmacy has remained a throwback in a community who continues to love and support their small business. But, as time has passed, new business approaches have been necessary to accommodate the growing demands of technological advancement.

“We are excited to be offering these new services. It’s been a long time coming,” Kenneth Pearson, Director of Quality Management & Strategic Planning, said. “We’ve been talking about doing this for years and decided now was the time. In the past few months, we’ve focused on expanding and evolving in the growing online market.”

The Online Gift Store will be stocked with books, baby clothing, blankets, jewelry, pet products, religious products, and many other items offered exclusively online. Shipping prices range up to $7.95 and are free if the item is shipped to the store for In-Store Pickup.

Additionally, Stony Point Pharmacy will now offer Online Pharmacy Consultation Services via Skype to existing customers free of charge. Sessions will last approximately 15 to 20 minutes. Customers will be asked to send a list of questions via e-mail to be answered 24 hours prior to the scheduled session. All sessions will require an appointment.

Continually, their MobileScripts APP and Online Refill Request Service has proven to be a success, and Stony Point Pharmacy is pleased to announce they will continue to implement this service indefinitely.

“We want to thank everyone who has continued to support us throughout the years and to thank all of our new clientele who have begun their journey with us,” Pearson said.

He added, “We want to continue to provide our clientele with the best service we can and hope these exciting new features make their experience with us even better for years to come.”

For more information, please contact us at inquiries@stonypointpharmacy.com or by phone at 845-942-1373.